Saturday, May 22, 2010

Customer Service Hall of Shame

Since it's a weekend, we'll take a brief respite from a collapsing world market and turn to...

... MSN released their annual survey for the ten worst rated companies in customer service (emphasis added). The full story is available by: Clicking Here.

1. AOL
2. Bank of America
3. Comcast
4. Sprint
5. Capital One Bank
6. Dish Network
7. Time Warner Cable
8. Wells fargo
9. Citigroup
10. HSBC

Why is it that 5/10 are banks? For that matter, why is that 3/10 are cable providers?


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